Vivo

A strategic and structural vision to bring different Vivo regional portals together in a consistent digital experience.

Consolidating different regional portals first required building a single vision of the business, its audiences and the entire architecture of the new digital presence.

Vivo was looking for a digital agency to consolidate its regional websites. Basics entered the pitch, and I worked as planner and information architect.

In about 15 days, I studied the existing portals, the business and its audiences to build a global vision for the new experience.

Strategic macro planning

I consolidated the entire portal into one structural document. According to a member of the decision-making panel, this vision contributed significantly to the agency's selection. The structural concept's essence remained in later iterations.

Strategic macro planning for the Vivo portal

Pitch wireframes

I developed models for the homepage and internal pages, making the proposed architecture tangible.

Initial wireframes for the Vivo portal

The wireframes detailed hierarchies, content areas and navigation paths for different user needs.

Wireframes for Vivo portal internal pages

Navigation models

I also explored menu alternatives capable of organizing the portal's broad range of products, services and content.

Menu and navigation studies for the Vivo portal

Final design

The visual layout was developed from the information-architecture materials and structural concept presented.

Final design created from the Vivo portal information architecture